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AWS Managed Services

AWS Advanced Tier managed services partner delivering full-lifecycle cloud operations — architecture design, migration, 24/7 CloudOps, Well-Architected Reviews, and proven 99.9%+ uptime SLAs.

EFS DevOps is an AWS Advanced Tier Services Partner and Well-Architected Partner delivering managed cloud services across the full service lifecycle — from architecture design and cloud migration to 24/7 operations and continuous optimization. With 22+ years of infrastructure expertise and a team of AWS-certified architects, developers, and CloudOps engineers, we manage your AWS environment the way we'd manage our own.

Design, Build, Manage, Optimize

Our managed services practice covers every phase of the cloud lifecycle — not just “keeping the lights on.”

AWS Services We Manage

Not Your Traditional MSP

Legacy MSPs were built for on-prem networks and break-fix support. Cloud-native workloads spanning ECS, Fargate, Lambda, and RDS don't need someone to reboot a server — they need a team that understands the entire stack from CDK templates to application code to deployment pipelines.

That's what sets EFS DevOps apart: we're a software engineering team that also manages infrastructure, not the other way around. When a Lambda function fails at midnight or an API needs a new integration by Friday, our engineers can read the code, not just restart the container. One team, one relationship, zero finger-pointing between your “cloud provider” and your “dev shop.”

What Makes Us Different

  • Full-stack: Dev + DevOps + CloudOps under one roof — no vendor finger-pointing
  • AWS Advanced Tier Partner: Direct access to AWS support channels and resources
  • Well-Architected Partner: Annual architecture reviews included in every engagement, not upsold
  • Software-capable: We write, maintain, and optimize application code alongside infrastructure
  • Proven outcomes: 99.9%+ uptime SLAs, 15–45% cost reductions, 60%+ incident reduction across managed customers
Cloud infrastructure data center servers for managed services

Proven Results Across AWS-Managed Customers

Cetec ERP — Serverless Tax Managed Services

Ongoing 24/7 management of a serverless tax calculation platform processing 50,000+ transactions/month — monitoring, incident response, security ops, and monthly cost optimization.

99.95% uptime · 45% cost savings · <0.5% error rate

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Tune.fm — AWS Serverless Transformation

Modernized a music streaming platform from manual deployments to ECS Fargate with full CI/CD, eliminating single-engineer bottleneck and achieving compliance readiness.

70% cost reduction · 3-min deploys · Zero long-lived credentials

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Multi-Tenant SaaS on Serverless Architecture

Designed and manage a multi-tenant SaaS platform with per-tenant isolation, automated secret rotation, and webhook-driven lifecycle management.

$2.63/tenant/month · 2,000 req/s · <1s secret rotation

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Frequently Asked Questions

Traditional MSPs were built for on-prem environments — monitoring networks, managing email servers, and handling break-fix tickets. We're built for the cloud. Our team includes software developers, DevOps engineers, and AWS-certified architects who manage your entire stack, from application code to infrastructure. We don't just watch dashboards — we write Terraform, debug Lambda functions, and optimize your CI/CD pipelines.

Both. Unlike most MSPs that stop at the infrastructure layer, we maintain and extend the applications running on your cloud. Whether it's a Python API, a React frontend, or a serverless data pipeline, our engineers work with your codebase directly. No more coordinating between separate "cloud" and "dev" vendors.

Each year, our AWS-certified architects assess your environment against all six pillars of the Well-Architected Framework: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. You receive a detailed findings report with risk-prioritized recommendations and a 30/60/90-day remediation roadmap. This review is included in your MSP engagement — not sold as an add-on.

Absolutely. We handle full MSP transitions regularly. The process starts with a discovery phase where we audit your current environment, document existing runbooks, and identify immediate risks. We then run in parallel with your existing provider during a transition window to ensure zero downtime. Most transitions complete within 30–60 days.

We offer tiered monthly engagements based on environment complexity, number of workloads, and SLA requirements. Every tier includes annual Well-Architected Reviews, 24/7 monitoring, and access to our engineering team. We'll scope your environment during a free discovery call and provide a transparent, fixed monthly rate — no surprise bills.

We have deep experience in healthcare (HIPAA-compliant architectures on AWS), financial services (PCI DSS), manufacturing (ERP integrations and serverless data pipelines), and media/entertainment (streaming platforms and GPU workloads). Our managed services framework applies across industries, but our compliance expertise in regulated environments — including HIPAA, PCI, and SOC 2 — is a core differentiator.
Last updated: March 2026 · EFS DevOps is an AWS Advanced Tier Services Partner

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