Managed Cloud Services (MSP)

Modern cloud architectures demand a modern managed service provider — one that builds software, engineers infrastructure, and answers the phone at 2 a.m.

Most MSPs monitor dashboards and escalate tickets. EFS DevOps operates differently. We're a full-stack engineering team that manages your cloud the way we'd manage our own — with annual architecture reviews, continuous optimization, and engineers who can write the code, not just deploy it.

Not Your Traditional MSP

Legacy managed service providers were built for on-prem networks and break-fix support. But cloud-native workloads spanning ECS, Fargate, Lambda, RDS, and CloudFront don't need someone to reboot a server. They need a team that understands the entire stack — from CloudFormation and CDK templates to application code to CodePipeline and CodeBuild automation.

That's what you get with EFS DevOps:

• Software Development — We build, maintain, and optimize custom applications. Python, Node, React, serverless — we don't hand off software problems to "another vendor."
• DevOps Engineering — Infrastructure as Code, CI/CD automation via CodePipeline and CodeBuild, container orchestration on ECS and Fargate, and deployment pipelines managed by AWS-certified engineers.
• 24/7 Helpdesk & CloudOps — Round-the-clock CloudWatch monitoring, GuardDuty threat detection, Security Hub compliance checks, incident response, and escalation management with 15-minute SLAs for critical issues.
• Annual Well-Architected Reviews — Every year, we assess your environment against all six pillars of the AWS Well-Architected Framework and deliver a prioritized remediation roadmap.
• Cost Optimization — Continuous right-sizing, reserved instance planning, and architectural recommendations that reduce your AWS bill — typically 30–50% in the first quarter.
• Security & Compliance — IAM governance, encryption management, GuardDuty and Security Hub monitoring, compliance automation (SOC 2, HIPAA, PCI), and proactive vulnerability remediation.

Annual Well-Architected Reviews — Built In

Most MSPs treat architecture reviews as an upsell. We include them. Every year, our AWS-certified architects conduct a comprehensive Well-Architected Review of your environment — examining operational excellence, security, reliability, performance, cost, and sustainability. The result is a prioritized remediation roadmap, not a slide deck.

We Don't Shy Away from Software

Your cloud doesn't run itself — it runs applications. When a Lambda function fails at midnight or an API needs a new integration by Friday, you need a team that can read the code, not just restart the container. Our engineers develop and maintain custom applications alongside your infrastructure. One team, one relationship, zero finger-pointing between your "cloud provider" and your "dev shop."